SELLWONDER SERVICE POLICY
At SellWonder, we aim to prioritize customer satisfaction and provide high-quality service. Our service policy is based on the following key principles:
1. Product Quality and Assurance
- All projectors we offer for sale meet high-quality standards.
- Our products are covered under the manufacturer’s warranty, providing technical support and service within the specified warranty period.
2. Order and Delivery
- Orders are processed as quickly as possible and shipped promptly.
- Delivery time varies depending on your location and is specified at the time of order confirmation.
- SellWonder is not responsible for delays caused by the shipping company; however, we offer support to resolve any issues.
3. Return and Exchange Policy
- Customers can request a return or exchange within 14 days of purchase.
- Products must be unused, undamaged, and in their original packaging.
- The shipping cost for returns may vary depending on whether the product has a defect.
4. Technical Support and Warranty
- All projectors purchased from SellWonder are covered under the manufacturer’s warranty during the warranty period.
- For technical issues, customers can contact our support team.
- Repairs outside the warranty period are subject to a service fee.
5. Privacy and Data Protection
- Customers' personal data is protected in accordance with data protection regulations.
- Personal information is not shared with third parties and is used solely for order processing.
6. Customer Satisfaction
- Customer feedback is highly valuable to us.
- You can share your complaints and suggestions with our customer service team to help improve our service quality.
SellWonder remains committed to providing high-quality products and services.
Contact Us
If you have any questions or requests, please feel free to contact us.
This policy may be updated when necessary, and any changes will be announced on our website.